Strictly for adults
People must be at least 18 years old to create or use a Flare account. The adult-only rule does not reduce our responsibility to prevent people from using Flare to harm or exploit a child.
- Do not use Flare if you are under 18.
- Do not use Flare to identify, contact or arrange a meeting with a minor.
- Do not misrepresent your age or another person’s age.
Prohibited child sexual abuse and exploitation
Flare prohibits content or behaviour that sexually exploits, abuses or endangers a person under 18. Child sexual abuse and exploitation (CSAE) includes online and offline conduct facilitated through the service.
- Grooming a child for sexual exploitation or sexual contact.
- Sexually coercing or sextorting a child, including threats involving real or alleged intimate material.
- Trafficking, soliciting or advertising a child for sexual exploitation.
- Sexualising a minor or encouraging another person to do so.
- Creating, requesting, uploading, storing, sharing, promoting or facilitating access to child sexual abuse material (CSAM), including altered or computer-generated depictions involving a minor.
Report a concern
In Flare, open the relevant profile, participant view or chat message, choose Report, and select ‘Child sexual abuse, exploitation or minor safety’. Reports are sent to Flare’s restricted moderation queue. A report does not automatically notify the reported person.
- Do not download, copy, forward or attach suspected CSAM. Report the account or conduct without reproducing the material.
- If the in-app context is no longer available, contact Flare through the public Support page.
- If a child is in immediate danger in Australia, call Triple Zero (000).
Flare’s response
Flare reviews child-safety reports as priority cases. Depending on the available information and risk, Flare may make prohibited content inaccessible; restrict, suspend or ban an account; and preserve relevant records in server-restricted storage where lawful and necessary. Flare reports confirmed CSAM to the relevant regional or national authority in accordance with applicable law and may refer suspected child exploitation where appropriate.
Flare does not permit retaliation against a person who makes a good-faith safety report.
Australian reporting channels
People can report illegal and restricted online content, including CSAM, to Australia’s eSafety Commissioner. Suspected online grooming, sextortion and other online child sexual exploitation can be reported to the Australian Centre to Counter Child Exploitation (ACCCE). Contact emergency services immediately when a child faces imminent danger.